Patient Access & Scheduling Specialist

Beth Israel Lahey Health; Lahey (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Access Representative to create a welcoming entry point for patients. You will register patients, collect payments, and verify insurance while ensuring accuracy and confidentiality.

You will schedule appointments, answer questions, and refer issues to appropriate departments, aiming for first-call resolution in a fast-paced setting. Training includes EHR systems and privacy protocols.

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience.
• Experience with computer systems including MS Office.
• Ability to work in a fast-paced, multi-task environment.

Responsibilities

• Register patients for visits and explain the registration steps.
• Process co-payments, co-insurance, deductibles, and balances due.
• Instruct and obtain signatures on consent and financial forms; verify documents.
• Schedule, reschedule, and cancel patient appointments and manage inquiries.
• Maintain confidentiality and secure patient information.

Skills

Call center

Typing 40 wpm

Bilingual

Medical terminology

Multitasking

Fast-paced work

Education

High School diploma

Associate's degree

Tools

EHR software

Microsoft Office

Job description

Beth Israel Lahey Health is seeking a Patient Access Representative to create a welcoming entry point for patients. You will register patients, collect payments, and verify insurance while ensuring accuracy and confidentiality.

You will schedule appointments, answer questions, and refer issues to appropriate departments, aiming for first-call resolution in a fast-paced setting. Training includes EHR systems and privacy protocols.