Patient Access & Registration Specialist

Ochsner Health; Lafayette (LA); On-site; USD 30,000 - 38,000; Full time

Job summary

Ochsner Health is seeking a patient access professional to greet patients and guests, initiate scheduling, and complete the check-in or admission process in a hospital setting.

Role requires verifying patient information, assisting with insurance verification, and handling at-service payments. Candidates should have strong data entry and communication skills, with at least 1 year in a healthcare-related customer service environment.

Qualifications

• High school diploma or equivalent is required.
• Preferred Associate's degree.
• Minimum of 1 year of experience in a hospital, clinic, medical office, revenue cycle, or other customer service environment.

Responsibilities

• Greets patients and guests in a courteous manner via telephone or in person.
• Initiates scheduling an appointment or completes the check-in/admission process.
• Verifies identification and demographic data for the patient’s record to assist in reimbursement while maintaining confidentiality.

Skills

Data entry

Verbal & written communication

Windows applications

Interpersonal skills

Billing knowledge

Problem solving

Organization & time management

Conflict resolution

Education

High school diploma or equivalent

Associate's degree

Tools

Windows applications

Job description

Ochsner Health is seeking a patient access professional to greet patients and guests, initiate scheduling, and complete the check-in or admission process in a hospital setting.

Role requires verifying patient information, assisting with insurance verification, and handling at-service payments. Candidates should have strong data entry and communication skills, with at least 1 year in a healthcare-related customer service environment.