Dermatology Clinic Access & Scheduling Lead

University Health; Kansas City (MO); On-site; USD 42,000 - 58,000; Full time

Job summary

University Health's Independence Clinic seeks a Clinic Access and Scheduling Coordinator to support patient access and scheduling workflows. You will handle patient data, coordinate appointments, and ensure smooth front-line communication in a busy dermatology clinic.

The role includes verifying insurance, obtaining authorizations, collecting co-pays, and guiding patients to appropriate financial resources, while leading PASR staff and maintaining system uptime.

Qualifications

• High school diploma or equivalent.
• Experience in appointment scheduling for medical procedures.
• Experience with direct patient contact.
• Knowledge of basic medical terminology.
• Strong communication skills to gather and exchange information with hospital staff and physicians.
• Concise written communication skills.
• Experience mentoring or training staff.
• Proficient in computer hardware and software.

Responsibilities

• Interview patients to obtain demographic and financial data for access to clinical and financial systems.
• Verify financial and insurance information and obtain pre-certification and referrals.
• Collect co-pays and refer to appropriate financial resources.
• Maintain and organize appointment schedules and check-in for visits.
• Serve as front-line telephone representative for outpatient clinic.
• Lead and coordinate PASR I and II staff; coach and assign work.
• Assist supervisors with productivity and conduct evaluations; train staff.
• Organize and maintain standards during system downtime.

Skills

Medical terminology

Communication skills

Written communication

Mentorship/training

Computer proficiency

Education

High school diploma

Associates Degree

Job description

University Health's Independence Clinic seeks a Clinic Access and Scheduling Coordinator to support patient access and scheduling workflows. You will handle patient data, coordinate appointments, and ensure smooth front-line communication in a busy dermatology clinic.

The role includes verifying insurance, obtaining authorizations, collecting co-pays, and guiding patients to appropriate financial resources, while leading PASR staff and maintaining system uptime.