Patient Access & Scheduling Coordinator

20 Elliot Hospital of the City of Manchester; Manchester (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

SolutionHealth is seeking a Front Desk/Clerical Support representative to handle patient greeting, registration, scheduling, and payment processing. You will verify insurance, manage referrals, and assist with prior authorizations in a fast-paced health system.

Responsibilities include maintaining schedules, ensuring accuracy in patient demographics, and improving registration processes to support high-quality patient care. Prior healthcare experience and MS Office proficiency are preferred.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Software/Hardware: Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments.
• Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients.
• Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education

High School Diploma or equivalent

Tools

MS Office

Job description

SolutionHealth is seeking a Front Desk/Clerical Support representative to handle patient greeting, registration, scheduling, and payment processing. You will verify insurance, manage referrals, and assist with prior authorizations in a fast-paced health system.

Responsibilities include maintaining schedules, ensuring accuracy in patient demographics, and improving registration processes to support high-quality patient care. Prior healthcare experience and MS Office proficiency are preferred.