Patient Scheduling Specialist

U.S. Dermatology Partners; Phoenix (AZ); On-site; USD 34,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners in Phoenix is seeking a frontline administrator to support front desk operations. The role includes scheduling appointments, verifying patient information, and handling inquiries to ensure smooth patient flow.

Responsibilities include coordinating provider calendars, directing calls, guiding patients to locations, and maintaining accurate data in the computer system while upholding safety and customer service standards.

Responsibilities

• Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
• Verifies all pertinent patient demographic information in computer system, including insurance information.
• Confirms patients' appointment and answers incoming questions about appointments.
• Instructs patients in locations and directions.
• Enters appropriate data into computer and retrieves data.
• Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Job description

U.S. Dermatology Partners in Phoenix is seeking a frontline administrator to support front desk operations. The role includes scheduling appointments, verifying patient information, and handling inquiries to ensure smooth patient flow.

Responsibilities include coordinating provider calendars, directing calls, guiding patients to locations, and maintaining accurate data in the computer system while upholding safety and customer service standards.