Patient Access & Scheduling Specialist

University of Maryland Medical System Corporation; Hyattsville (MD); On-site; USD 27,000 - 43,000; Full time

Job summary

The University of Maryland Capital Region Health Medical Group is seeking a clerical associate to support clinical operations in Hyattsville, MD. You will handle customer service, scheduling, registration, insurance verification, copay collections and data entry.

Under supervision, you will greet patients, verify demographics, manage appointment calendars, enter data, process referrals, and assist with mail and records while maintaining confidentiality and accuracy.

Qualifications

• High School Diploma or GED.
• 1 year customer service experience required.
• Healthcare front-desk experience preferred.
• Certification in scheduling/registration preferred.

Responsibilities

• Greet and assist visitors and callers in a courteous, professional manner.
• Register patients and verify demographic/insurance information prior to visits.
• Schedule appointments and manage patient calendars for providers.
• Process referrals, handle copay collections, and maintain filing/records.

Skills

Customer service

Telephone management

Appointment scheduling

Registration

Insurance eligibility

Copay collections

Data entry

Medical records

Education

High School Diploma

Tools

Patient information systems

Job description

The University of Maryland Capital Region Health Medical Group is seeking a clerical associate to support clinical operations in Hyattsville, MD. You will handle customer service, scheduling, registration, insurance verification, copay collections and data entry.

Under supervision, you will greet patients, verify demographics, manage appointment calendars, enter data, process referrals, and assist with mail and records while maintaining confidentiality and accuracy.