Healthcare Front Desk & Scheduling Coordinator

University of Maryland Medical System; Maryland; On-site; USD 35,000 - 50,000; Full time

Job summary

University of Maryland Medical System in Millersville, MD seeks a clerical associate to support clinical operations with patient registration, scheduling, and front-desk services. Under supervision, you will handle customer service, telephone management, and copay collections to ensure accurate visits.

Responsibilities include checking in patients, verifying demographics and insurance, updating charts, and coordinating appointment calendars while maintaining confidentiality and professionalism

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience required; healthcare front-desk experience preferred.
• Experience with scheduling and registration is preferred.

Responsibilities

• Receives and screens visitors and phone calls.
• Verifies patient demographic and insurance information prior to visit.
• Registers patients and collects copays and balances.
• Maintains appointment calendars and coordinates referrals.

Skills

Customer service

Front-desk operations

Phone screening

Data entry

Education

High School Diploma or GED

Tools

Scheduling software

Patient information systems

Job description

University of Maryland Medical System in Millersville, MD seeks a clerical associate to support clinical operations with patient registration, scheduling, and front-desk services. Under supervision, you will handle customer service, telephone management, and copay collections to ensure accurate visits.

Responsibilities include checking in patients, verifying demographics and insurance, updating charts, and coordinating appointment calendars while maintaining confidentiality and professionalism