Patient Access & Registration Associate I

University of Maryland Medical System Corporation; Glen Burnie (MD); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

University of Maryland Baltimore Washington Medical Center is seeking a Patient Access Representative I to join our team. The position handles scheduling, registration, pre-admission processing, and guiding patients through financial clearance.

Responsibilities include verifying insurance, obtaining pre-certifications, and providing cost estimates to patients and families. You will collaborate with care teams and revenue cycle partners to remove barriers to access and reimbursement, educate

Competenze

• High school diploma or GED required.
• AAHAM/NAHAM certification preferred.
• 1 year of clerical/customer service experience required; 2 years preferred.

Mansioni

• Serve as the first point of contact for patients and visitors in Patient Access/Admission areas.
• Assist with scheduling, registration, pre-admission processing, and data entry.
• Verify insurance benefits and obtain pre-certifications/pre-notifications.
• Provide cost estimates and educate patients on financial clearance and assistance options.
• Coordinate with care teams to resolve access and reimbursement barriers.
• Maintain accurate paperwork and complete ADT functions across clinics.

Conoscenze

Customer service

Interpersonal skills

Data collection

Communication

Formazione

High school diploma or GED

AAHAM/NAHAM certification preferred

Strumenti

Epic

Descrizione del lavoro

University of Maryland Baltimore Washington Medical Center is seeking a Patient Access Representative I to join our team. The position handles scheduling, registration, pre-admission processing, and guiding patients through financial clearance.

Responsibilities include verifying insurance, obtaining pre-certifications, and providing cost estimates to patients and families. You will collaborate with care teams and revenue cycle partners to remove barriers to access and reimbursement, educate