Patient Access & Scheduling Specialist

Hanger, Inc.; Orange (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Paid holidays

Medical, dental, and vision

401k savings

Parental leave

Employee referral bonus

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience at our California clinics. You will welcome patients, collect information, handle scheduling, and support billing and administrative duties to keep operations running smoothly.

The ideal candidate has a background in front desk roles, strong communication, and basic computer skills. This on-site position offers benefits and opportunities within a nationwide O&P provider.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or front desk experience preferred.
• Valid driver’s license and driving record within policy required.

Responsibilities

• Greet and assist patients at the front desk, provide wait time information and answer inquiries.
• Verify and update patient demographics and insurance during check-in; handle walk-in registrations.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Front desk

Customer service

Receptionist experience

Phone etiquette

Driver's license

Computer proficiency

Education

High school diploma or equivalent

Tools

Windows

EHR software

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience at our California clinics. You will welcome patients, collect information, handle scheduling, and support billing and administrative duties to keep operations running smoothly.

The ideal candidate has a background in front desk roles, strong communication, and basic computer skills. This on-site position offers benefits and opportunities within a nationwide O&P provider.