Patient Access & Care Coordination Specialist

Hanger Clinic; Charlotte (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Compensation Packages

8 Paid National Holidays & 4 Floating

PTO with Vacation and Sick time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Parental Bonding Leave

Employee Referral Bonus Program

Mentorship Programs

Job summary

Hanger Clinic in Charlotte, NC is seeking a Patient Access Coordinator to manage front desk operations, greet patients, verify demographics and insurance details, and support check‑in/check‑out in a fast‑paced medical office.

The role requires strong communication, basic computer proficiency, and a customer service mindset; you will schedule follow‑ups, collect payments, assist with patient records, and collaborate with the Revenue Cycle Management team to ensure a seamless patient experience.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or related experience.
• Valid driver's license and driving record may be required.

Responsibilities

• Greet and assist patients at the front desk.
• Verify and update patient demographics and insurance.
• Collect patient payments at the front desk.
• Schedule follow-up appointments for casts and prosthetic care.
• Serve as liaison for clinic services and patient resources.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records for all patients.

Skills

Front desk

Customer service

Communication

Computer skills

Education

High school diploma

Tools

Windows

Email

Job description

Hanger Clinic in Charlotte, NC is seeking a Patient Access Coordinator to manage front desk operations, greet patients, verify demographics and insurance details, and support check‑in/check‑out in a fast‑paced medical office.

The role requires strong communication, basic computer proficiency, and a customer service mindset; you will schedule follow‑ups, collect payments, assist with patient records, and collaborate with the Revenue Cycle Management team to ensure a seamless patient experience.