Patient Access & Scheduling Specialist

Rocky Mountain Cancer Centers; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Texas Oncology seeks a New Patient Coordinator for the Fort Worth Cancer Center. Under supervision, you will manage new patient coordination activities including registration, scheduling, and records maintenance, while upholding HIPAA and compliance standards.

You will support patient access, triage referrals, and serve as the primary contact for patients and referring providers. Strong MS Office, PMS/EHR knowledge, and medical terminology are essential.

Qualifications

• High School diploma or equivalent required.
• Two years revenue cycle and/or patient access experience in healthcare preferred.
• Knowledge of multiple PMS and EHR platforms preferred.
• Experience with Microsoft Office Products (Outlook, Word, Teams, Excel) required.
• Proficiency with medical terminology and insurance benefits and eligibility verification.
• Must complete onboarding courses within 45 days.

Responsibilities

• Oversee the new patient referral process following department standards.
• Provide strong customer service to patients and stakeholders as first point of contact.
• Independently assess patient needs to prioritize referrals and triage.
• Answer calls, take messages, and respond to inquiries.
• Verify and register patient accounts in the practice management system.
• Assist with insurance benefit and eligibility investigations.

Skills

Revenue cycle

Patient access

PMS

EHR

Microsoft Office

Medical terminology

Insurance verification

Education

High School diploma or equivalent

Job description

Texas Oncology seeks a New Patient Coordinator for the Fort Worth Cancer Center. Under supervision, you will manage new patient coordination activities including registration, scheduling, and records maintenance, while upholding HIPAA and compliance standards.

You will support patient access, triage referrals, and serve as the primary contact for patients and referring providers. Strong MS Office, PMS/EHR knowledge, and medical terminology are essential.