Oncology Patient Access Navigator

Oncology Voice Network LLC; Arlington, Northern (TX, KY); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Job summary

Texas Oncology is seeking a New Patient Coordinator to join our Arlington Cancer Center North team. This onsite role supports patient registration, scheduling, and coordination for new patients, ensuring accurate records and efficient referrals.

Responsibilities include greeting patients, verifying demographics and insurance, and coordinating with clinical teams to schedule exams and procedures. Requires healthcare experience and proficiency with MS Office and EHR/PMS systems.

Qualifications

• High School diploma or equivalent required.
• Two years revenue cycle and/or patient access experience in healthcare preferred.
• Knowledge of PMS and EHR platforms preferred.
• Experience with Microsoft Office products (Outlook, Word, Teams, Excel) required.

Responsibilities

• Oversee the new patient referral process within department standards.
• Provide exceptional customer service to patients and internal/external stakeholders.
• Assess patient needs to prioritize and triage referrals.
• Answer phones, take messages, and respond to routine inquiries.
• Verify and register patient accounts in the practice management system.

Skills

Revenue cycle

Patient access

MS Office

HIPAA compliance

Education

High School diploma

Tools

PMS systems

EHR platforms

MS Office Suite

Job description

Texas Oncology is seeking a New Patient Coordinator to join our Arlington Cancer Center North team. This onsite role supports patient registration, scheduling, and coordination for new patients, ensuring accurate records and efficient referrals.

Responsibilities include greeting patients, verifying demographics and insurance, and coordinating with clinical teams to schedule exams and procedures. Requires healthcare experience and proficiency with MS Office and EHR/PMS systems.