Patient Access & Scheduling Coordinator

Texas Oncology; San Antonio (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Texas Oncology is seeking a Patient Services Coordinator to join the Medical Center-San Antonio clinic. The role includes greeting patients, scheduling appointments, and handling calls with professionalism, while ensuring accurate patient records and billing interactions.

The ideal candidate has medical office experience, strong computer skills, and a commitment to confidentiality and quality patient care. This is a full-time on-site position with standard clinic hours.

Qualifications

• High school diploma or equivalent.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Must complete required e-learning courses within 90 days of occupying position.
• Front medical office experience with insurance forms and scheduling software is a plus.

Responsibilities

• Greets patients and visitors in a prompt, courteous and professional manner.
• Registers and schedules appointments efficiently and accurately.
• Answers, screens, and directs incoming calls; relays messages to staff.
• Collects co-pays and balances; provides receipts to patients.
• Maintains patient demographics and insurance information in the system.
• Maintains lobby area neat and orderly; supports general admin tasks.

Skills

Medical office receptionist experience

Microsoft Office proficiency

Interpersonal & customer service

Phone screening & scheduling

Education

High school diploma or equivalent

Job description

Texas Oncology is seeking a Patient Services Coordinator to join the Medical Center-San Antonio clinic. The role includes greeting patients, scheduling appointments, and handling calls with professionalism, while ensuring accurate patient records and billing interactions.

The ideal candidate has medical office experience, strong computer skills, and a commitment to confidentiality and quality patient care. This is a full-time on-site position with standard clinic hours.