Patient Access Coordinator - Front Desk & Scheduling

Hanger; New York (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Bonus

Benefits

Paid time off

Holidays

Job summary

Hanger, Inc. in New York seeks a courteous front desk receptionist to ensure a seamless experience for patients, staff and referral sources.

You will greet patients, verify demographics and insurance, collect payments, and coordinate follow-up appointments in a fast-paced O&P clinic. The ideal candidate has front office or medical reception experience, strong communication skills, and proficiency with Windows software.

Qualifications

• High school diploma or equivalent required.
• Talent Sorter assessment may be used in selection.
• Less than one year of customer service or related experience required.
• Receptionist/front office experience preferred, especially in medical settings.
• Valid driver’s license may be required per policy.

Responsibilities

• Greet and assist patients at arrival, provide wait time information and answer inquiries.
• Verify and update patient demographics and insurance during check-in; handle registrations.
• Collect patient payments including deductibles, copays, and coinsurance.
• Coordinate follow-up appointments, procedures, and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary information.
• Maintain accurate electronic health records for all patients.

Skills

Communication skills

Phone etiquette

Written communication

Typing 30 wpm

Computer proficiency

Education

High school diploma

Tools

Windows-based software

Email

Office software

Job description

Hanger, Inc. in New York seeks a courteous front desk receptionist to ensure a seamless experience for patients, staff and referral sources.

You will greet patients, verify demographics and insurance, collect payments, and coordinate follow-up appointments in a fast-paced O&P clinic. The ideal candidate has front office or medical reception experience, strong communication skills, and proficiency with Windows software.