Patient Access & Scheduling Specialist

PeaceHealth; Eugene (OR); On-site; USD 32,000 - 43,000; Full time

Job summary

PeaceHealth is seeking a Patient Access Representative for a Nursing Home, full-time, day shift. The role involves pre-registering patients, verifying insurance, and coordinating pre-visit services.

You will act as a clinical liaison among scheduling, insurance verification, and physicians. The position requires a high school diploma (or equivalent) and at least 1 year of medical office or customer service experience.

Qualifications

• High school diploma preferred or equivalent.
• Minimum of 1 year in medical office or related customer service experience.

Responsibilities

• Pre-registers/registers patients with accurate demographic and financial data.
• Collects patient balances, co-payments, and co-insurance.
• Verifies coverage and obtains prior authorizations or referrals as needed.
• Responds to customer inquiries and provides timely information.
• Manage daily appointment schedules and reminders.

Skills

Customer service

Time management

Conflict resolution

Interpersonal skills

Medical terminology

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

PeaceHealth is seeking a Patient Access Representative for a Nursing Home, full-time, day shift. The role involves pre-registering patients, verifying insurance, and coordinating pre-visit services.

You will act as a clinical liaison among scheduling, insurance verification, and physicians. The position requires a high school diploma (or equivalent) and at least 1 year of medical office or customer service experience.