Patient Access Specialist, General Surgery Scheduling

PeaceHealth; Sedro-Woolley (WA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

403b retirement plan

Paid time off

Life and disability insurance

Tuition reimbursement

Wellness benefits

EAP and mental health program

Job summary

PeaceHealth seeks a Patient Access Representative - General Surgery in Washington for a Full Time, 1.00 FTE, Day position. The role coordinates scheduling, insurance verification and pre-certification, acting as a liaison with physician practices.

Requires strong customer service, basic medical terminology, and prior authorization familiarity. Pre-registration, payment collection, and data accuracy are essential, with opportunities for growth within PeaceHealth’s total rewards package including

Qualifications

• Demonstrated knowledge of medical terminology and coding practices.
• Experience with insurance verification and pre-certification processes.
• Excellent customer service and professional conflict management.

Responsibilities

• Pre-register/register patients with accurate demographic and financial data.
• Collect patient balances and payment types at registration.
• Verify coverage and obtain prior authorizations or referrals as needed.
• Respond to customer inquiries and assist with scheduling and coverage needs.
• Manage daily appointment schedules and reminders; assist with coverage as needed.

Skills

Medical terminology

CPT ICD-10 coding

Insurance process

Customer service

Time management

Conflict management

Education

High School Diploma

Tools

Microsoft Office

Job description

PeaceHealth seeks a Patient Access Representative - General Surgery in Washington for a Full Time, 1.00 FTE, Day position. The role coordinates scheduling, insurance verification and pre-certification, acting as a liaison with physician practices.

Requires strong customer service, basic medical terminology, and prior authorization familiarity. Pre-registration, payment collection, and data accuracy are essential, with opportunities for growth within PeaceHealth’s total rewards package including