Patient Access Specialist – Internal Medicine

PeaceHealth; Bellingham (WA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Full medical/dental/vision coverage

403b retirement plan employer base and

Paid time off

Life and disability insurance

Tuition reimbursement

Wellness benefits and EAP

Diversity and inclusion programs

Job summary

PeaceHealth is seeking a Patient Access Representative - Internal Medicine for a Full Time, 1.00 FTE, Day position. The role coordinates scheduling, insurance verification and pre-certification, acting as a clinical liaison with physician practices for pre-visit services.

Responsibilities include pre-registering patients, collecting payments, verifying coverage and obtaining authorizations, handling inquiries, and managing daily appointment schedules. Email: [e-mail].

Qualifications

• Minimum of 1 year medical office or related customer service experience.
• Experience with Microsoft Office applications (Word, Excel and Outlook) preferred.

Responsibilities

• Pre-registers/registers patients with accurate patient demographic, financial data.
• Collects patient balances, co-payment, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, and obtaining prior authorization/referrals as appropriate.
• Responds to customer inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules and reminder calls.
• May transport patients using escort or wheeled transport equipment.
• Performs other duties as assigned.

Skills

Medical terminology

CPT/ICD-10 coding

Insurance process knowledge

Conflict resolution

Time management

Customer service

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

PeaceHealth is seeking a Patient Access Representative - Internal Medicine for a Full Time, 1.00 FTE, Day position. The role coordinates scheduling, insurance verification and pre-certification, acting as a clinical liaison with physician practices for pre-visit services.

Responsibilities include pre-registering patients, collecting payments, verifying coverage and obtaining authorizations, handling inquiries, and managing daily appointment schedules. Email: [e-mail].