Patient Access & Scheduling Specialist (Early Shift)

Talentify; Sioux City (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

UnityPoint Health is seeking a Patient Access Representative NE to facilitate patient admission, registration, insurance verification, and scheduling. The role also handles patient inquiries, wayfinding and supports administrative tasks, ensuring compliance with financial and insurance procedures.

The position requires a high school diploma and ~2 years of customer service or healthcare experience; strong typing, communication, and computer skills are essential for efficient patient movement and

Qualifications

• High School Diploma or equivalent required.
• Two years of customer service or healthcare-related experience preferred.
• Typing speed and accuracy of a minimum of 40 wpm.
• Writes, reads, comprehends, and speaks fluent English.
• Basic computer knowledge using word processing, spreadsheets, email and web browser.

Responsibilities

• Accurately collects, analyzes and records demographic, insurance/financial and clinical data in computer system.
• Maintains knowledge of insurance verification and understanding of insurance plans.
• Answers telephone calls promptly and accurately; takes messages and directs calls professionally.
• Educates patients regarding financial obligations through POS and estimates.
• Participates in performance improvement initiatives to improve quality and customer service.

Skills

Typing 40 wpm

Professional image

Fluent English

Basic computer skills

Multi-tasking

Education

High School diploma or equivalent

Job description

UnityPoint Health is seeking a Patient Access Representative NE to facilitate patient admission, registration, insurance verification, and scheduling. The role also handles patient inquiries, wayfinding and supports administrative tasks, ensuring compliance with financial and insurance procedures.

The position requires a high school diploma and ~2 years of customer service or healthcare experience; strong typing, communication, and computer skills are essential for efficient patient movement and