Patient Access & Scheduling Specialist

PeaceHealth; Vancouver (WA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

403b retirement plan

Paid time off

Life and disability insurance

Tuition reimbursement

Wellness benefits

Job summary

PeaceHealth in Vancouver, WA is seeking a Patient Access Representative Priority Care for a full-time, 1.0 FTE, variable position. You will assist in coordinating scheduling, insurance verification and pre-certification, acting as a liaison with physician practices.

Responsibilities include pre-registering patients, collecting payments, verifying coverage, obtaining prior authorizations, addressing inquiries, and managing daily appointment schedules.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year medical office or related customer service experience.
• Experience with Microsoft Office applications preferred.

Responsibilities

• Pre-registers/registers patients with accurate demographic and financial data.
• Collects patient balances, co-payments, co-insurance, or other payments.
• Verifies insurance coverage and obtains prior authorizations/referrals as needed before arrival.
• Responds to customer inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules and reminders.
• May transport patients using escort or wheeled transport equipment.
• Performs other duties as assigned.

Skills

Medical Terminology

CPT/ICD-10 coding

Conflict management

Time management

Customer service

Interpersonal skills

Education

High School Diploma Preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

PeaceHealth in Vancouver, WA is seeking a Patient Access Representative Priority Care for a full-time, 1.0 FTE, variable position. You will assist in coordinating scheduling, insurance verification and pre-certification, acting as a liaison with physician practices.

Responsibilities include pre-registering patients, collecting payments, verifying coverage, obtaining prior authorizations, addressing inquiries, and managing daily appointment schedules.