Patient Access & Scheduling Specialist

10000 Sanford; Eau Claire, Oakwood (WI, OH); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health is seeking a Patient Access Representative to handle patient registration and scheduling at various locations. You will greet patients, verify demographics, and prepare necessary paperwork while ensuring accuracy and compliance.

The role includes collecting payments, coordinating referrals, and assisting with pre-authorizations as needed. Previous medical office experience and strong customer service skills are preferred, with a focus on empathy and teamwork.

Qualifications

• High school diploma or equivalent required. Prior medical office experience helpful.
• Strong communication and customer service skills essential.
• Ability to explain information clearly and collect payments.

Responsibilities

• Register patients and schedule appointments as assigned.
• Verify demographics and collect required information for payer eligibility.
• Coordinate with nursing staff and providers to align schedules.
• Handle payment collection, co-pays, and patient financial responsibilities.
• Maintain confidentiality and professional conduct at all times.

Skills

Customer service

Empathy

Medical terminology

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Sanford Health is seeking a Patient Access Representative to handle patient registration and scheduling at various locations. You will greet patients, verify demographics, and prepare necessary paperwork while ensuring accuracy and compliance.

The role includes collecting payments, coordinating referrals, and assisting with pre-authorizations as needed. Previous medical office experience and strong customer service skills are preferred, with a focus on empathy and teamwork.