Patient Access & Scheduling Specialist

US Oncology Inc.; East Windsor Township (NJ); Hybrid; USD 25,000 - 44,000; Full time

Job summary

Millenium Eye Care, East Windsor Office, part of Prism Vision Group, seeks an experienced Patient Service Representative to manage patient access, scheduling and registration.

The role involves registration, insurance verification, financial counseling and ensuring policy compliance in a fast-paced clinical setting. Excellent communication and teamwork are essential for a positive patient experience.

Qualifications

• GED or high school diploma required.
• 2+ years of experience in patient-facing healthcare or customer service.
• Strong communication and problem-solving abilities.

Responsibilities

• Schedule and complete patient registrations and appointments with accuracy.
• Verify demographics, insurance information and coverage prior to services.
• Explain payment policies and provide upfront financial counseling at check-in.
• Coordinate with physicians and staff to maintain smooth patient flow.
• Ensure HIPAA compliance and protect patient privacy.
• Train other PSR staff and adhere to company policies.
• Handle inquiries by phone, online or in person to support care access.

Skills

Patient service

Communication

Customer service

Bi-lingual

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Millenium Eye Care, East Windsor Office, part of Prism Vision Group, seeks an experienced Patient Service Representative to manage patient access, scheduling and registration.

The role involves registration, insurance verification, financial counseling and ensuring policy compliance in a fast-paced clinical setting. Excellent communication and teamwork are essential for a positive patient experience.