Patient Services & Scheduling Specialist

Prism Vision Group; Lawrence Township (NJ); On-site; USD 24,796 - 43,931; Full time

Job summary

Prism Vision Group is seeking a Patient Service Representative in Lawrence Township, NJ. This role involves managing inbound and outbound patient interactions, scheduling, and ensuring adherence to policies while maintaining high standards of patient care.

The ideal candidate should have at least 2 years of experience in a customer service or healthcare role, excellent communication skills, and the ability to work effectively in a fast-paced environment. Full-time role with competitive hourly compensation.

Qualifications

• 2+ years experience in a patient-facing healthcare function or customer service.
• Bilingual skills are a plus.
• Ability to work in a fast-paced, complex environment.

Responsibilities

• Schedule and complete patient registration accurately.
• Adhere to HIPAA standards for patient privacy.
• Provide financial counseling services at check-in.
• Act as a liaison for patients and staff.

Skills

Verbal and written communication skills

Critical thinking

Customer service skills

Cash management skills

Interpersonal skills

Education

High School Graduate or GED

Tools

Microsoft Office Suite

Job description

Prism Vision Group is seeking a Patient Service Representative in Lawrence Township, NJ. This role involves managing inbound and outbound patient interactions, scheduling, and ensuring adherence to policies while maintaining high standards of patient care.

The ideal candidate should have at least 2 years of experience in a customer service or healthcare role, excellent communication skills, and the ability to work effectively in a fast-paced environment. Full-time role with competitive hourly compensation.