Patient Access & Scheduling Specialist

Essentia Health; Detroit Lakes (MN); Hybrid; USD 24,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401(k) plan

Job summary

Essentia Health is seeking a Registration Specialist at the St Marys - Detroit Lakes Clinic. This role greets patients, collects demographics and financial information, and ensures accurate registration and billing data.

You will liaise with Virtual Patient Registration Representatives and schedule follow-ups as ordered by physicians. The position offers a rotating schedule with day/evening shifts, including weekend ED rotation, and may be remote/hybrid.

Qualifications

• Interviews patients to obtain complete demographic details, financial information, and minimum health information.
• Obtains insurance cards/IDs and updates patient information in the medical record.
• Performs point-of-service data collection including co-pays and deposits.
• Maintains work queues and provides friendly customer service.
• Rotates day/evening shifts and weekends as required.

Responsibilities

• Greet patients and facilitate registration in a timely, courteous manner.
• Answer calls, schedule appointments, and refer to clinical team as needed.
• Provide patients with cost estimates and itineraries for upcoming appointments.
• Ensure accurate data capture and proper documentation in medical records.

Skills

Customer service

Interpersonal skills

Phone etiquette

Data entry

Education

Patient Access Certification

Job description

Essentia Health is seeking a Registration Specialist at the St Marys - Detroit Lakes Clinic. This role greets patients, collects demographics and financial information, and ensures accurate registration and billing data.

You will liaise with Virtual Patient Registration Representatives and schedule follow-ups as ordered by physicians. The position offers a rotating schedule with day/evening shifts, including weekend ED rotation, and may be remote/hybrid.