Compassionate Patient Access & Scheduling Specialist

Talentify; Hayward (WI); On-site; USD 24,000 - 35,000; Part time

Job summary

Essentia Health Hayward Clinic seeks a part-time Patient Registration specialist to greet patients and facilitate registration and scheduling. You will collect demographic and financial data, verify insurance, and provide cost estimates for upcoming visits.

You will liaise with Virtual Patient Registration Representatives and Patient Schedulers to ensure smooth checkout and accurate billing, while maintaining compassionate, patient-centered service.

Qualifications

• Previous Patient Access Representative or Patient Scheduler experience preferred

Responsibilities

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
• Maintains all assigned work queues according to supervisor’s instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Other clerical duties as assigned.

Job description

Essentia Health Hayward Clinic seeks a part-time Patient Registration specialist to greet patients and facilitate registration and scheduling. You will collect demographic and financial data, verify insurance, and provide cost estimates for upcoming visits.

You will liaise with Virtual Patient Registration Representatives and Patient Schedulers to ensure smooth checkout and accurate billing, while maintaining compassionate, patient-centered service.