Patient Access & Scheduling Specialist

Hanger; Cottonwood (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Holidays

Job summary

Hanger, Inc. is seeking a friendly front desk receptionist in Cottonwood, AZ, to ensure a seamless patient experience. You will greet patients, collect payments, and manage check-ins at the clinic entrance.

The role requires strong communication, basic computer skills, and experience in medical front office procedures. You will work on-site, supporting clinical staff and healthcare operations daily.

Qualifications

• High school diploma or equivalent.
• Less than one year of customer service experience is preferred.
• Receptionist/front office experience is preferred.
• Must have or be eligible to obtain a valid driver's license.
• Experience with medical front office procedures is a plus.

Responsibilities

• Greet and assist patients at the front desk, providing wait time information and inquiries.
• Verify and update patient demographics and insurance details at check-in; handle walk-ins.
• Collect patient payments including deductibles, copays, and coinsurance.
• Coordinate follow-up appointments, cast/measure deliveries, and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs.

Skills

Front desk experience

Customer service

Communication skills

Computer proficiency

Medical front office knowledge

Education

High school diploma

Tools

Windows software

Office equipment

Job description

Hanger, Inc. is seeking a friendly front desk receptionist in Cottonwood, AZ, to ensure a seamless patient experience. You will greet patients, collect payments, and manage check-ins at the clinic entrance.

The role requires strong communication, basic computer skills, and experience in medical front office procedures. You will work on-site, supporting clinical staff and healthcare operations daily.