Patient Access & Scheduling Coordinator

Hanger; Albuquerque (NM); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Competitive pay package

Holiday and floating holidays

Paid time off (PTO)

Medical, dental, vision benefits

401k retirement plan

Parental bonding leave

Referral bonus program

Mentorship program

Job summary

Hanger, Inc. is seeking a friendly front desk receptionist to ensure a smooth patient experience at our Albuquerque clinic. You will greet patients, verify demographics, handle payments, and coordinate appointment scheduling, including prosthetic care follow-ups.

The ideal candidate will have a high school diploma, strong communication skills, and basic computer proficiency to support a busy clinical front desk environment.

Qualifications

• High school diploma or equivalent required.
• Ability to pass Talent Sorter assessment as part of selection.
• Less than one year of customer service or front office experience preferred.
• Receptionist experience or medical front office procedures preferred.
• Valid driver’s license and driving record per policy.

Responsibilities

• Greet and assist patients at the front desk; provide wait-time information.
• Verify and update patient demographics and insurance at check-in.
• Process payments including deductibles, copays, and coinsurance.
• Schedule follow-up appointments for casts, measurements, and prosthetic care.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with RCM to obtain required patient information.
• Maintain accurate electronic health records for patients.

Skills

Interpersonal communication

Oral and written communication

Customer service

Talent Sorter assessment

Typing speed 30 wpm

Computer proficiency

Education

High school diploma

Tools

Windows-based software

Email

Job description

Hanger, Inc. is seeking a friendly front desk receptionist to ensure a smooth patient experience at our Albuquerque clinic. You will greet patients, verify demographics, handle payments, and coordinate appointment scheduling, including prosthetic care follow-ups.

The ideal candidate will have a high school diploma, strong communication skills, and basic computer proficiency to support a busy clinical front desk environment.