Patient Access & Scheduling Specialist

Us Uro; City of Syracuse (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision plans

HSA/FSA

401(k) matching

Employee Assistance Program (EAP)

Job summary

U.S. Urology Partners is seeking a Patient Access Representative in Syracuse, NY. The role involves greeting patients, handling check-in/out, answering calls about appointments, and ensuring charts and insurance information are accurate for physicians.

Travel to other clinics may be required. Responsibilities include updating insurance data, verifying patient details, collecting payments, and performing EMR-related tasks.

Qualifications

• Greeting patients and visitors in a prompt, courteous manner.
• Ability to verify and update patient information and insurance details.
• Accurate data entry and attention to detail.
• Strong communication and problem-solving skills.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Effectively handles the patient check-in/checkout process.
• Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position.
• Reviews patient’s chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient.
• Performs scanning and sorting within EMR system
• Verifies and updates current insurance information with the Patient
• Collects Patient payments
• Performs all other duties as assigned.

Skills

Customer service

EMR system

HIPAA compliance

Phone etiquette

Data entry

Education

High School Diploma

Tools

EMR system

Job description

U.S. Urology Partners is seeking a Patient Access Representative in Syracuse, NY. The role involves greeting patients, handling check-in/out, answering calls about appointments, and ensuring charts and insurance information are accurate for physicians.

Travel to other clinics may be required. Responsibilities include updating insurance data, verifying patient details, collecting payments, and performing EMR-related tasks.