Patient Access & Scheduling Specialist

Northwestern Memorial Healthcare; Chicago (IL); On-site; USD 25,000 - 38,000; Part time

Job summary

Northwestern Medicine is seeking a Patient Access Specialist in Chicago for a part-time role. You will greet patients, verify information, and schedule appointments while maintaining HIPAA compliance and excellent customer service.

Responsibilities include collecting demographic data, coordinating with hospital departments, and providing accurate estimates of patient costs. Strong communication and typing skills are essential for success in this role.

Qualifications

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Ability to read, write, and communicate effectively in English.
• Basic Computer Skills.
• Ability to type 40 wpm.
• Ability to multi-task.

Responsibilities

• Register patients with high accuracy and confidentiality.
• Respond to questions and schedule appointments.
• Collaborate with hospital departments to direct patients.
• Ensure HIPAA compliance in all interactions.

Skills

Communication skills

Typing 40 wpm

English proficiency

Multitasking

Education

High School diploma

Tools

Epic

Job description

Northwestern Medicine is seeking a Patient Access Specialist in Chicago for a part-time role. You will greet patients, verify information, and schedule appointments while maintaining HIPAA compliance and excellent customer service.

Responsibilities include collecting demographic data, coordinating with hospital departments, and providing accurate estimates of patient costs. Strong communication and typing skills are essential for success in this role.