Patient Access & Scheduling Specialist

Jackalope Digital LLC; Glenview (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Northwestern Medicine is seeking a Patient Access Specialist to support patient scheduling, registration, and insurance verification. You will work across NMHC systems to ensure accurate data capture, financial clearance, and a positive first impression for patients and families.

Ideal candidates have 2-3 years in customer service or medical office environments, with strong English communication and typing speed of 40 wpm.

Qualifications

• 2-3 years customer service or medical office experience.
• Excellent verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Responds to questions and concerns.
• Maintains patient confidentiality per HIPAA regulations.
• Interacts with hospital departments to schedule patients through NMHC systems.
• Completes out-of-pocket estimations as requested by patients.

Skills

Customer service

English proficiency

Typing 40 wpm

Education

High school diploma

Job description

Northwestern Medicine is seeking a Patient Access Specialist to support patient scheduling, registration, and insurance verification. You will work across NMHC systems to ensure accurate data capture, financial clearance, and a positive first impression for patients and families.

Ideal candidates have 2-3 years in customer service or medical office environments, with strong English communication and typing speed of 40 wpm.