Patient Access & Scheduling Specialist

Valley Medical Center & Clinics; Cascade (IA); On-site; USD 31,000 - 51,000; Full time

Job summary

Valley Medical Center & Clinics is seeking a Patient Access Associate to manage scheduling, pre-registration, and insurance verification across hospital and clinic settings. The role requires strong communication, accuracy in registration, and efficient patient throughput in a fast-paced environment.

Responsibilities include check-in, estimates, POS payments, and coordinating with multiple departments to ensure seamless patient experiences.

Qualifications

• High School Graduate or equivalent (G.E.D.) required.
• Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
• Demonstrates basic skills in keyboarding (35 wpm).
• Excellent communication skills including verbal, written, and listening.
• Excellent customer service skills.
• Knowledge of medical terminology and abbreviations.

Responsibilities

• Scheduling services for hospital and clinic services.
• Pre-registration, insurance verification, registration, check-in (admission of patients).
• Generates patient estimates and follows POS collections guidelines to determine patient liability.
• Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments.
• Utilizes EPIC to gather scheduling information and ensure timely throughput.

Job description

Valley Medical Center & Clinics is seeking a Patient Access Associate to manage scheduling, pre-registration, and insurance verification across hospital and clinic settings. The role requires strong communication, accuracy in registration, and efficient patient throughput in a fast-paced environment.

Responsibilities include check-in, estimates, POS payments, and coordinating with multiple departments to ensure seamless patient experiences.