Patient Access & Scheduling Specialist

Valley Medical Center & Clinics; Renton (WA); On-site; USD 31,000 - 51,000; Full time

Job summary

Valley Medical Center & Clinics in Renton, WA seeks a Patient Access Associate to support scheduling for hospital and clinic services using inbound and outbound calls and MyChart requests. Responsibilities include scheduling, pre-registration, insurance verification, registration, check-in (admission of patients), estimates, payment collections, check-out, and in-person scheduling for services in their department.

Proficient use of EPIC, insurance portals, and MyChart is required.

Qualifications

• Must have high school graduate or GED.
• At least 1 year front office experience in physician office or hospital access department; scheduling, registering, using multi-line phone systems, EMR, and multitasking with software.

Responsibilities

• Schedule hospital and clinic services using inbound/outbound calls and MyChart requests.
• Handle pre-registration, insurance verification, registration, check-in and patient admission.
• Provide patient estimates and collect payments per POS guidelines; manage check-out and in-person scheduling.
• Generate and verify patient information in EPIC; ensure accurate scheduling and referrals.

Skills

Communication skills

Customer service

Medical terminology

Typing speed 35 wpm

Education

High school diploma or GED

Tools

EPIC

EMR (Electronic Medical Records)

Microsoft Office

Windows OS

Multi-line phone systems

Job description

Valley Medical Center & Clinics in Renton, WA seeks a Patient Access Associate to support scheduling for hospital and clinic services using inbound and outbound calls and MyChart requests. Responsibilities include scheduling, pre-registration, insurance verification, registration, check-in (admission of patients), estimates, payment collections, check-out, and in-person scheduling for services in their department.

Proficient use of EPIC, insurance portals, and MyChart is required.