Patient Access & Scheduling Coordinator

Kids for the Future; Portsmouth (OH); On-site; USD 36,000 - 42,000; Full time

Job summary

Valley View Health Centers is seeking a Patient Access Representative to manage front desk operations, patient registration, scheduling, and insurance verification. The role emphasizes accurate data entry, cash handling, and excellent customer service in a busy health center environment.

Responsibilities include scheduling for multiple providers, posting payments, assisting with billing questions, and supporting access to patient aid programs.

Qualifications

• High school diploma or equivalent.
• Experience in a healthcare front desk role is preferred.
• Typing competency (minimum 30 WPM).
• Knowledge of insurance verification and patient registration processes.
• Strong customer service and communication skills.
• Ability to multi-task in a fast-paced office environment.

Responsibilities

• Register patients and schedule appointments across multiple providers.
• Verify insurance coverage and maintain demographic data in the system.
• Post copays and patient payments accurately.
• Answer phones promptly and assist patients with billing questions.
• Assist patients with enrollment in assistance programs and required paperwork.
• Maintain EHR documents and perform daily registration audits.

Skills

Customer service

Phone etiquette

Data entry

Insurance verification

Scheduling

EHR familiarity

Cash handling

Communication

Education

High School Diploma or equivalent

Tools

EHR/EMR systems

Practice management software

Job description

Valley View Health Centers is seeking a Patient Access Representative to manage front desk operations, patient registration, scheduling, and insurance verification. The role emphasizes accurate data entry, cash handling, and excellent customer service in a busy health center environment.

Responsibilities include scheduling for multiple providers, posting payments, assisting with billing questions, and supporting access to patient aid programs.