Patient Access & Scheduling Specialist

Socket.dev; Carmel (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Indiana University Health is seeking an administrative scheduling specialist for the Riley Multi-Specialty Pediatrics Department at IU Health North Hospital in Carmel, IN. This full-time role handles patient flow, schedules appointments, collects demographic and billing information, explains charges, and enters data into the hospital systems.

Candidates should have a high school diploma and 0–3 years of relevant experience, plus basic MS Office skills.

Qualifications

• High School Diploma or GED required.
• 0–3+ years of relevant administrative experience; preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).
• Experience in a matrix or large healthcare environment is a plus.

Responsibilities

• Schedules appointments and manages patient flow from entry to destination.
• Obtains necessary information to generate accurate financial and demographic records.
• Explains charges/policies and validates entries; processes payments and supports billing in systems.
• Answers incoming calls and directs patients and visitors as needed.

Skills

Attention to detail

Team focused

Self-starter

Coachable

Adaptability

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health is seeking an administrative scheduling specialist for the Riley Multi-Specialty Pediatrics Department at IU Health North Hospital in Carmel, IN. This full-time role handles patient flow, schedules appointments, collects demographic and billing information, explains charges, and enters data into the hospital systems.

Candidates should have a high school diploma and 0–3 years of relevant experience, plus basic MS Office skills.