Patient Access & Scheduling Specialist

IU Health; Lafayette (IN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition reimbursement

Employee Assistance Program

Wellness incentives

Job summary

IU Health in Lafayette, IN is seeking a patient-focused Front Desk specialist to register patients, collect information, and schedule appointments.

You will obtain demographic and financial data, explain charges, and help ensure accurate records and smooth patient flow. Prior health care exposure and basic insurance knowledge are a plus.

This full-time on-site role offers growth opportunities and IU Health's benefits.

Qualifications

• High School Diploma or GED required.
• Prefer health care setting experience.
• Ability to learn ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information and basic medical terminology.
• Proficient with MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Customer service

Communication skills

Insurance information interpretation

Education

High School Diploma or GED

Tools

MS Office

Job description

IU Health in Lafayette, IN is seeking a patient-focused Front Desk specialist to register patients, collect information, and schedule appointments.

You will obtain demographic and financial data, explain charges, and help ensure accurate records and smooth patient flow. Prior health care exposure and basic insurance knowledge are a plus.

This full-time on-site role offers growth opportunities and IU Health's benefits.