Patient Access & Scheduling Specialist

IU Health; Bloomington (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

IU Health in Bloomington is seeking a medical office assistant to support the Primary Care Department. The role involves managing patient flow, collecting demographic and billing information, scheduling visits, and handling inquiries.

Strong MS Office skills and basic familiarity with medical coding are valued. Ideal candidates will have a High School diploma, healthcare exposure, and the ability to interpret insurance information.

Qualifications

• High School Diploma or GED required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate an accurate financial and demographic record for patients to maximize reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for medical information, explains charges and policies, validates and enters charges, and collects payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

MS Office

Medical coding basics

Insurance interpretation

Patient scheduling

Education

High School Diploma/GED

Job description

IU Health in Bloomington is seeking a medical office assistant to support the Primary Care Department. The role involves managing patient flow, collecting demographic and billing information, scheduling visits, and handling inquiries.

Strong MS Office skills and basic familiarity with medical coding are valued. Ideal candidates will have a High School diploma, healthcare exposure, and the ability to interpret insurance information.