Registration Specialist I

Socket.dev; Carmel (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Indiana University Health is seeking an administrative scheduling specialist for the Riley Multi-Specialty Pediatrics Department at IU Health North Hospital in Carmel, IN. This full-time role handles patient flow, schedules appointments, collects demographic and billing information, explains charges, and enters data into the hospital systems.

Candidates should have a high school diploma and 0–3 years of relevant experience, plus basic MS Office skills.

Qualifications

• High School Diploma or GED required.
• 0–3+ years of relevant administrative experience; preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).
• Experience in a matrix or large healthcare environment is a plus.

Responsibilities

• Schedules appointments and manages patient flow from entry to destination.
• Obtains necessary information to generate accurate financial and demographic records.
• Explains charges/policies and validates entries; processes payments and supports billing in systems.
• Answers incoming calls and directs patients and visitors as needed.

Skills

Attention to detail

Team focused

Self-starter

Coachable

Adaptability

Education

High School Diploma/GED

Tools

MS Office

Job description

Schedule

• Full time
• M – F Days
• No Weekends or Holidays

Location

• Riley Multi-Specialty Pediatrics Dept
• IUH North Hospital, Carmel IN

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.