Patient Access & Scheduling Specialist

IU Health; Indianapolis (IN); On-site; USD 25,000 - 33,000; Full time

Job summary

IU Health Riley Pediatric Sleep Center is seeking a Medical Scheduler to facilitate patient flow, schedule appointments, and collect essential information to support billing and care.

You will answer high-volume calls, coordinate with clinical staff, and ensure accurate use of medical terminology and basic MS Office skills.

This role requires prior medical scheduling experience and familiarity with EMR systems such as Cerner or Epic; a HS diploma is required.

Qualifications

• Prior medical scheduling experience required.
• Experience with EMR systems such as Cerner, Epic, or similar platforms.
• High School Diploma/GED is required.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Scheduling appointments and coordinating patient flow.
• Answering phone calls – high call volume.
• Working with clinical staff to support patient care.
• Knowledge of medical terminology for accurate record-keeping and communication.

Skills

Medical scheduling experience

Medical terminology

MS Office proficiency

Education

High School Diploma or GED

Tools

Cerner EMR

Epic EMR

Job description

IU Health Riley Pediatric Sleep Center is seeking a Medical Scheduler to facilitate patient flow, schedule appointments, and collect essential information to support billing and care.

You will answer high-volume calls, coordinate with clinical staff, and ensure accurate use of medical terminology and basic MS Office skills.

This role requires prior medical scheduling experience and familiarity with EMR systems such as Cerner or Epic; a HS diploma is required.