Patient Access & Scheduling Specialist

Hanger, Inc.; Canton (OH); Vor Ort; USD 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

8 paid national holidays & 4 floating

PTO: Vacation and Sick time

Medical, Dental, Vision Benefits

401k Savings and Retirement Plan

Parental bonding leave

Referral bonus program

Mentorship programs

Zusammenfassung

Hanger, Inc. in Canton, OH is seeking a patient-focused receptionist to ensure a seamless experience for patients, staff and referral sources by managing front office operations at our Canton clinic.

The ideal candidate will have front desk or medical front office experience, strong communication and computer skills, and a valid driver’s license. Training will cover insurance, intake, scheduling, and patient support processes.

Qualifikationen

• High school diploma or equivalent required.
• Less than one year of customer service or administrative experience preferred.
• Receptionist experience or medical front office experience preferred.
• Must have a valid driver’s license and driving record per policy.
• Talent Sorter assessment may be administered as part of the selection process.

Aufgaben

• Greet and assist patients at the front desk; provide wait times and answer inquiries.
• Verify demographics and insurance during check-in; handle walk-in registrations.
• Collect patient payments (deductibles, copays, coinsurance) at the front desk.
• Coordinate follow-up appointments, including cast/measure, delivery, and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Kenntnisse

Interpersonal skills

Oral communication

Written communication

Typing speed

Computer proficiency

Customer service

Ausbildung

High school diploma or equivalent

Tools

Windows-based software

Jobbeschreibung

Hanger, Inc. in Canton, OH is seeking a patient-focused receptionist to ensure a seamless experience for patients, staff and referral sources by managing front office operations at our Canton clinic.

The ideal candidate will have front desk or medical front office experience, strong communication and computer skills, and a valid driver’s license. Training will cover insurance, intake, scheduling, and patient support processes.