Patient Access & Scheduling Specialist

Campbell University; Buies Creek (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

The Campbell University Health Center seeks a Patient Services Specialist to register patients, verify data and insurance, schedule appointments, and manage check-in/out with courtesy and confidentiality. This front-line role supports clinicians, handles payments, and ensures HIPAA compliance while maintaining a welcoming environment on campus.

The ideal candidate will have an Associate degree in Business Administration or related field, minimum three years in healthcare, experience with

Qualifications

• Minimum three years in a healthcare environment with patient interactions.
• Experience with patient registration, benefit verification, precertification, charge entry, and health records processing.

Responsibilities

• Registers patients and verifies accuracy of personal data and insurance information.
• Schedules appointments and makes reminder calls; answers calls on a multi-line system.
• Manages check-in/out and coordinates referrals, testing, and patient instructions.

Skills

Customer service

Data entry

HIPAA compliance

Scheduling

Education

Associate degree in Business Administration

Medical terminology certification

Tools

Billing software

EMR systems

Eligibility verification

Job description

The Campbell University Health Center seeks a Patient Services Specialist to register patients, verify data and insurance, schedule appointments, and manage check-in/out with courtesy and confidentiality. This front-line role supports clinicians, handles payments, and ensures HIPAA compliance while maintaining a welcoming environment on campus.

The ideal candidate will have an Associate degree in Business Administration or related field, minimum three years in healthcare, experience with