Patient Access & Scheduling Specialist

Banner Health Corporate; Covington (KY); On-site; USD 35,000 - 56,000; Full time

Benefits offered by this job

Health

Dental

Vision

401(k) with company match

403(b)

Tuition aid

Pet Insurance

Medical and Financial wellness plans

ID theft protection

Life insurance

Legal coverage

Job summary

Banner Health is seeking a dedicated Registration Specialist to greet patients, verify insurance, and complete registration accurately. You will work to collect patient responsibility and provide financial counseling when needed, ensuring smooth intake for services.

The role emphasizes collaboration with clinical teams to improve patient flow, accuracy, and satisfaction, with training offered for those new to healthcare front-office work.

Qualifications

• High school diploma or GED required with healthcare billing awareness.
• Experience in patient access, scheduling, or front-office preferred (training provided).
• Proficiency with common office software and scheduling systems.

Responsibilities

• Greet patients, verify insurance, and complete registration quickly and compassionately.
• Explain insurance benefits and collect patient financial responsibility.
• Maintain accurate documentation and support patient flow across departments.
• Collaborate with clinical teams to improve throughput and patient experience.

Skills

Patient access

Scheduling

Communication

Tech-savvy

Education

High school diploma/GED

Associate degree preferred

Tools

Scheduling systems

Insurance verification tools

Job description

Banner Health is seeking a dedicated Registration Specialist to greet patients, verify insurance, and complete registration accurately. You will work to collect patient responsibility and provide financial counseling when needed, ensuring smooth intake for services.

The role emphasizes collaboration with clinical teams to improve patient flow, accuracy, and satisfaction, with training offered for those new to healthcare front-office work.