Patient Access & Scheduling Specialist

Lehigh Valley Health Network, Inc.; Bethlehem (Northampton County); On-site; USD 32,000 - 42,000; Full time

Job summary

Lehigh Valley Health Network in Bethlehem, PA is seeking a Registration Specialist to coordinate patient registration, verify insurance, and schedule appointments. The role supports a welcoming and efficient patient experience across the Outpatient Registration team.

Responsibilities include collecting demographic and financial information, confirming referrals, and communicating estimated patient financial responsibilities. Training will cover system workflows and regulatory compliance.

Qualifications

• High school diploma or GED required.
• Experience in healthcare or hospital registration preferred.
• Proficiency with computer systems and data entry.

Responsibilities

• Interview patients to obtain demographics, insurance and referral information.
• Register patients accurately and verify insurance coverage.
• Schedule appointments and ensure proper referrals and authorizations.
• Explain financial responsibilities and collect estimated out-of-pocket costs.
• Scan and file insurance cards and regulatory forms.

Skills

Customer service

Healthcare setting

Typing proficiency

Education

High School Diploma

Job description

Lehigh Valley Health Network in Bethlehem, PA is seeking a Registration Specialist to coordinate patient registration, verify insurance, and schedule appointments. The role supports a welcoming and efficient patient experience across the Outpatient Registration team.

Responsibilities include collecting demographic and financial information, confirming referrals, and communicating estimated patient financial responsibilities. Training will cover system workflows and regulatory compliance.