Patient Access & Scheduling Specialist

Bon Secours; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Tuition assistance

Job summary

Bon Secours is seeking a Patient Services Representative for St. Francis Physician Services to act as the first line of quality service for patients and the community.

Responsibilities include patient registration, verifying demographics, obtaining insurance cards and patient identification, scheduling appointments, transcribing orders, explaining financial options, and maintaining accurate medical records with strong customer service.

Qualifications

• High School Diploma or GED is required.
• Prior experience in patient registration/healthcare is preferred.

Responsibilities

• Serves as the primary point of contact between patients and physician practices.
• Provides strong communication and excellent customer service by greeting patients and the community in a respectful manner.
• Answers internal and external calls, routes calls, schedules patients, and enters information for scheduling into the computer system accurately.
• Processes patients in practice as they present for their appointments.
• Calculates patient liabilities and actively collects and processes payments.
• Reconciles cash drawer at close of day.
• Performs charge entry for external services as needed.
• Schedules referrals or follow-up appointments and assists with scheduling, rescheduling, or canceling services.
• Assists patients with online scheduling and MyChart as necessary.

Education

High School Diploma or GED

Job description

Bon Secours is seeking a Patient Services Representative for St. Francis Physician Services to act as the first line of quality service for patients and the community.

Responsibilities include patient registration, verifying demographics, obtaining insurance cards and patient identification, scheduling appointments, transcribing orders, explaining financial options, and maintaining accurate medical records with strong customer service.