Patient Access Specialist: Registration & Scheduling

CHI; Bryan (TX); On-site; USD 23,000 - 33,000; Full time

Job summary

St. Joseph Health in Brazos Valley is seeking a Patient Access/Registration Specialist to perform patient registration across assigned access points, schedule and verify appointments, and support billing workflows.

You will verify demographics, insurance eligibility, collect payments where appropriate, and provide patient-facing support, contributing to a positive patient experience while ensuring compliance with privacy and regulatory requirements.

Qualifications

• High School Graduate or GED, upon hire
• 1 year relevant experience in healthcare, patient access setting preferred, with knowledge of registration procedures and health insurance payers
• Real-time insurance eligibility verifications

Responsibilities

• Perform patient registration across assigned access points, ensuring accurate demographic information and insurance eligibility
• Accurately scan, index, and manage patient documentation to support registration and clinical workflows
• Communicate patient financial responsibility and collect payments at the time of service
• Schedule, confirm, and revise patient appointments to support timely access to care
• Identify and resolve routine registration, insurance, and encounter discrepancies; escalate complex issues
• Provide patient-facing support via telephone and other approved channels, documenting interactions

Skills

Healthcare experience

Registration procedures

Insurance eligibility verification

Education

High School Diploma or GED

Job description

St. Joseph Health in Brazos Valley is seeking a Patient Access/Registration Specialist to perform patient registration across assigned access points, schedule and verify appointments, and support billing workflows.

You will verify demographics, insurance eligibility, collect payments where appropriate, and provide patient-facing support, contributing to a positive patient experience while ensuring compliance with privacy and regulatory requirements.