Patient Access & Registration Specialist

St. Tammany Health System; Covington (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Tammany Health System is seeking a Patient Access Representative to efficiently manage patient check-in/out, verify insurance, schedule appointments, and handle payments. The role emphasizes excellent customer service and HIPAA privacy in a fast-paced environment.

Responsibilities include answering multi-line calls, collecting copays, and ensuring accurate data entry into the medical record, while maintaining professionalism and teamwork.

Qualifications

• High School diploma or equivalent required.
• Must operate a computer, copier and fax machine.
• Must possess good communication skills and a great deal of patience.
• Medical office experience preferred.
• Should have previous medical terminology.
• Must be willing to learn all aspects of the office and be a team player.
• Must be able to work well with others in a very busy environment.
• Must maintain a professional demeanor at all times.

Responsibilities

• Check in/out patients in an efficient and organized manner.
• Ensure throughput and customer service are top priorities.
• Schedule appointments and verify insurance during registration as appropriate.
• Collect accurate information from patients while upholding HIPAA confidentiality and rights.
• Answer multi-line phones politely and direct calls accordingly.
• Collect copayments and patient balances.
• Scan or file documents into the Medical Record as needed.

Skills

Communication skills

Patience

Team player

Professional demeanor

Customer service

Medical terminology

Education

High School diploma or equivalent

Tools

Computer

Copier

Fax machine

Job description

St. Tammany Health System is seeking a Patient Access Representative to efficiently manage patient check-in/out, verify insurance, schedule appointments, and handle payments. The role emphasizes excellent customer service and HIPAA privacy in a fast-paced environment.

Responsibilities include answering multi-line calls, collecting copays, and ensuring accurate data entry into the medical record, while maintaining professionalism and teamwork.