Patient Services & Scheduling Coordinator

St. Joseph's/Candler; Savannah (GA); On-site; USD 36,000 - 45,000; Full time

Job summary

St. Joseph's/Candler is seeking a patient-facing receptionist to greet patients and visitors, handle phone calls, and support the practice workflow. You will use EMR systems to register patients, verify eligibility, and process payments, while maintaining privacy and confidentiality.

You will schedule appointments, coordinate referrals, and assist with form completion, ensuring a smooth patient experience and accurate data entry in the electronic systems.

Qualifications

• Associates degree preferred and a willingness to learn practice protocols.
• Experience with HIPAA privacy requirements and patient data handling.
• Strong communication and multi-tasking in a fast-paced clinical setting.

Responsibilities

• Efficiently registers patients in the software system with attention to data accuracy.
• Manages appointment scheduling, confirmations, and rescheduling as needed.
• Answers calls professionally; assists with referrals and authorizations when required.
• Handles mail, faxes, and documents; supports Practice Manager and team.
• Maintains patient privacy and confidentiality at all times.
• Coordinates interpreters and assists patients with forms as needed.

Skills

Patient registration

HIPAA privacy

Phone etiquette

EMR systems

Scheduling appointments

Customer service

Data entry

Education

Associates Degree - Preferred

Tools

EMR Software

Patient Portal

Microsoft Office

Job description

St. Joseph's/Candler is seeking a patient-facing receptionist to greet patients and visitors, handle phone calls, and support the practice workflow. You will use EMR systems to register patients, verify eligibility, and process payments, while maintaining privacy and confidentiality.

You will schedule appointments, coordinate referrals, and assist with form completion, ensuring a smooth patient experience and accurate data entry in the electronic systems.