Patient Access & Scheduling Specialist

Hanger Clinic; Anniston (AL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401k Savings Program

Paid Holidays

Job summary

Hanger, Inc. is seeking a Patient Access Coordinator to manage front office operations and deliver a seamless patient experience. You will greet patients, verify demographics and insurance, and handle payments at the front desk.

The role also involves scheduling follow-up appointments and coordinating with the Revenue Cycle Management team to ensure accurate records and efficient service delivery.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or administrative experience.
• Receptionist experience or medical front office experience preferred.
• Valid driver's license and clean driving record.
• Ability to use Windows-based software and email.

Responsibilities

• Greet and assist patients at the front desk, providing information and answering inquiries.
• Verify and update patient demographics and insurance details at check-in; handle walk-in registrations.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including prosthetic care plans and related services.
• Serve as a liaison for clinic services and information on patient experience programs.

Skills

Customer service

Receptionist experience

Communication skills

Computer literacy

Driving license

Education

High school diploma

Job description

Hanger, Inc. is seeking a Patient Access Coordinator to manage front office operations and deliver a seamless patient experience. You will greet patients, verify demographics and insurance, and handle payments at the front desk.

The role also involves scheduling follow-up appointments and coordinating with the Revenue Cycle Management team to ensure accurate records and efficient service delivery.