Patient Access & Scheduling Navigator

10010 Genesis HealthCare System; North Carolina; On-site; USD 23,000 - 25,000; Full time

Job summary

Genesis HealthCare System is seeking a Patient Access Associate within the GHS Registration department. The role involves greeting patients, verifying demographic, clinical, financial and insurance information, and ensuring accurate data entry in the patient accounting system.

Responsibilities include collecting co-pays, explaining financial obligations, and coordinating with scheduling for efficient patient flow.

Qualifications

• High school diploma or equivalent required.
• Past registration/office experience in healthcare or insurance beneficial.
• Excellent verbal and written communication skills; strong attention to detail.

Responsibilities

• Greet patients and verify demographic, financial and insurance information at check-in.
• Input patient data accurately into the patient accounting system and obtain required signatures.
• Collect co-payments/deductibles and provide financial counseling when needed.
• Validate Medicare and Non‑Medicare approvals and coordinate with scheduling for follow-up.

Skills

Customer service

Data entry

HIPAA knowledge

Communication

Education

High school diploma or equivalent

Tools

Patient accounting system

Job description

Genesis HealthCare System is seeking a Patient Access Associate within the GHS Registration department. The role involves greeting patients, verifying demographic, clinical, financial and insurance information, and ensuring accurate data entry in the patient accounting system.

Responsibilities include collecting co-pays, explaining financial obligations, and coordinating with scheduling for efficient patient flow.