Patient Access Navigator — Front Desk & Scheduling

BHMG Baptist Health Medical Group Inc.; Benton (KY); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Competitive Benefits Package

401k Plan with Match

Certification/Education Reimbursement

University partnerships for continuing

Term and LTC insurance

40 hours of PTO on day of hire

PTO Sell Back Program

Company paid Maternity and Paternity

Bereavement Leave

PTO Donation Program

Employee Support Fund

Job summary

Baptist Health is seeking a Patient Access Coordinator to schedule patient appointments, perform reminder calls, greet and register patients, and verify demographics and insurance information. The role also includes collecting co-pays, processing payments, and preparing daily deposits and reconciliations.

Additional duties include relaying messages to providers, logging them, and providing general clerical support such as typing correspondence and managing mail and supplies.

Qualifications

• High school diploma or equivalent is required.
• Computer skills are required.
• Medical terminology knowledge is preferred.
• Prior medical office experience is preferred.

Responsibilities

• Makes patient appointments and reminder calls.
• Greets, registers, and checks in/out patients.
• Verifies demographic and insurance information in the system.
• Collects co-pays and other payments; prepares daily deposits and reconciliations.
• Relays messages to and from providers and logs them appropriately.
• Provides clerical/secretarial support (typing, mail, faxes, supplies).

Skills

Computer skills

Medical terminology

Medical office experience

Education

High school diploma or equivalent

Job description

Baptist Health is seeking a Patient Access Coordinator to schedule patient appointments, perform reminder calls, greet and register patients, and verify demographics and insurance information. The role also includes collecting co-pays, processing payments, and preparing daily deposits and reconciliations.

Additional duties include relaying messages to providers, logging them, and providing general clerical support such as typing correspondence and managing mail and supplies.