Patient Access & Scheduling Coordinator

UMass Memorial Health; Worcester (MA); Presencial; USD 29.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Signing bonus

Descripción de la vacante

UMass Memorial Health is seeking an Administrative Assistant in the Pediatrics Clinic to support patient scheduling, front-desk operations, and insurance coordination. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, and coordinating with multiple providers for urgent and routine visits.

Work schedule includes 7:30am-5:30pm with 8-hour shifts; full-time 40 hours per week.

Formación

• 3 years of related administrative experience preferred or waived with higher education.
• Ability to use specialized applications and computer systems.
• Capable of working under stress and multitasking in a busy ambulatory setting.
• Excellent communication and professional demeanor expected.

Responsabilidades

• Greets visitors and patients for scheduled or urgent care visits.
• Verifies patient demographics and insurance information.
• Collects co-payments and processes payments accurately.
• Obtains signatures for consent and treatment authorization.
• Schedules appointments across providers and tests per guidelines.
• Communicates test results and referrals to patients as needed.

Conocimientos

Multitasking

Customer service

Communication

Medical office experience

Educación

High School Diploma

Associate/Bachelor preferred

Herramientas

Practice management software

Insurance/billing terminology

Descripción del empleo

UMass Memorial Health is seeking an Administrative Assistant in the Pediatrics Clinic to support patient scheduling, front-desk operations, and insurance coordination. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, and coordinating with multiple providers for urgent and routine visits.

Work schedule includes 7:30am-5:30pm with 8-hour shifts; full-time 40 hours per week.