Patient Access & Scheduling Specialist (Ambulatory)

ummh; Worcester (MA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health in Worcester, MA is seeking an administrative professional to support ambulatory care operations. Responsibilities include greeting patients, verifying demographics and insurance, and collecting co-pays to ensure smooth scheduling and billing.

The role involves coordinating with clinicians, handling appointments, and maintaining accurate records in a fast-paced ambulatory setting. A signing bonus may be offered to eligible candidates.

Qualifications

• Greet visitors and patients for scheduled or urgent appointments.
• Verify patient demographics and insurance information.
• Collect co-payments from patients on arrival.
• Collaborate with insurers for prior-authorizations.

Responsibilities

• Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
• Verifies patient demographic and insurance information.
• May collect co-payments from patients upon arrival.
• Schedules urgent care appointments as needed and directed by clinicians.
• Schedules patients for treatment by multiple providers and treatment areas, and arranges related tests and procedures.

Skills

Customer service

Insurance verification

Scheduling

Cash handling

Phone & front desk

Job description

UMass Memorial Health in Worcester, MA is seeking an administrative professional to support ambulatory care operations. Responsibilities include greeting patients, verifying demographics and insurance, and collecting co-pays to ensure smooth scheduling and billing.

The role involves coordinating with clinicians, handling appointments, and maintaining accurate records in a fast-paced ambulatory setting. A signing bonus may be offered to eligible candidates.